189bet Terms and Conditions

1 General Rules & Acceptance

By creating an account on the 189bet platform, you are agreeing to the following terms in full. If you do not agree with any part of these terms and conditions, please refrain from using our services.

• 189bet is open to individuals aged 18 and above only.
• Online gaming must be legal in the country or region where you reside.
• Creating multiple accounts under the same person is strictly prohibited.
• 189bet reserves the right to amend these Terms at any time without prior notice.
• All users are required to provide accurate and truthful personal information.

2 Account Registration & Verification

Signing up at 189bet is quick and straightforward. However, you will need to complete a few verification steps to fully activate your account.

• All information provided at the time of registration must be accurate and truthful.
• As part of the KYC (Know Your Customer) process, you may be required to submit a national ID, passport, or other government-issued document.
• A utility bill or bank statement may be required for address verification.
• Withdrawals may be restricted until verification is complete.
• Providing false information will result in immediate account closure and any deposited funds may be forfeited.

3 Deposits, Withdrawals & Payment Policy

189bet supports a range of secure payment methods. The following terms and conditions apply to all transactions:

• Minimum deposit amounts are fixed and may vary depending on the payment method.
• Withdrawal requests are typically processed within 1–5 business days.
• Account verification is required to make withdrawals.
• Specific wagering requirements must be met before bonus funds can be withdrawn.
• 189bet reserves the right to request additional verification for any suspicious transactions.
• Currency conversion fees may apply — check the relevant payment page before completing a transaction.

4 Betting Rules & Wagering Terms

The following terms and conditions must be followed when placing bets at 189bet. 189bet offers a wide range of betting options, including Sports Betting, casino, and Live Games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• 189bet reserves the right to void any bet placed at incorrect odds due to a technical error.
• Bets linked to match-fixing or any other fraudulent activity will be considered void.
• 189bet is not responsible for delays or connection issues that occur during live betting.
• Maximum bet limits may vary by game and event.

5 Bonuses & Promotional Offers

189bet regularly offers attractive bonuses and promotions. To make the most of them, please read the terms and conditions below:

• Each bonus has its own wagering requirement (typically 20x to 35x).
• Not all games are eligible for bonus funds — a list of qualifying games is available on the promotions page.
• Bonus conditions must be fulfilled within the specified time limit to claim the offer.
• Multiple bonus claims from the same household or IP address are not permitted.
• 189bet reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse is detected, your account may be blocked.

6 Responsible Gaming Policy

189bet believes gambling is a form of entertainment, but recognises it can become addictive. That's why we care about the mental and financial well-being of all our players.

• You can set your own deposit limits, loss limits, and session time limits.
• If needed, you may request a temporary Cool-off period or a long-term Self-exclusion at any time.
• Keep minors away from your account — use parental controls.
• If you notice signs of problem gambling, reach out to our support team for help.

To learn more, visit our Responsible Play Visit the page.

7 Account Closure & Termination

189bet may temporarily suspend or permanently close your account under the following circumstances:

• Violating these Terms and Conditions.
• Providing false information or committing identity fraud.
• Abusing bonuses or promotions.
• Operating multiple accounts.
• Engaging in suspicious financial activity.

8 Privacy & Data Protection

189bet places the highest priority on the security of your personal information. We use state-of-the-art encryption technology to keep your data safe. For more details, please read our Privacy Policy Read.

• Your information is used solely for the purpose of providing our services.
• Your information is not shared with third parties unless required by law.
• You may request to view or delete your personal data at any time.

9 Dispute Resolution & Governing Law

If you have a dispute or complaint with 189bet, please contact our customer service team first. We make every effort to resolve all issues within 48 hours.

• If a complaint is not resolved within 30 days of submission, third-party mediation may be sought.
• 189bet's technical records and logs will be treated as conclusive evidence in all disputes.
• These Terms are governed by international gaming laws.

10 Limitation of Liability

189bet shall not be liable for any direct or indirect losses arising from use of the 189bet platform — including but not limited to:

• Losing a bet due to an internet connection failure.
• Delays or failures caused by third-party payment services.
• Account losses resulting from unauthorized access (where caused by user negligence).
• Service disruptions during server maintenance or upgrades.